Help
Shipping
We ship worldwide from Sydney, Australia. Free express shipping on every Australian order over $250 AUD.
Australia
| Standard | 4 to 7 business days | $10 AUD |
|---|---|---|
| Express | 2 to 3 business days | $15 AUD |
| Express, orders over $250 | 2 to 3 business days | Free |
United States
| Standard (DHL eCommerce) | 7 to 12 business days | $20 AUD |
|---|---|---|
| Express (DHL Express) | 3 to 5 business days | $30 AUD |
Rest of world
| Standard (DHL eCommerce) | 7 to 12 business days | $20 AUD |
|---|---|---|
| Express (DHL Express) | 3 to 5 business days | $30 AUD |
Prices shown at checkout are converted to your local currency. Any import duties or taxes on international orders are the responsibility of the customer and may be payable on delivery.
Processing & dispatch
Please allow 1 to 2 business days for your order to be picked and packed. Orders are dispatched Monday to Friday. You will receive tracking by email once your order is on its way.
Good to know
- We deliver to physical addresses only, not PO boxes or parcel lockers.
- Need to fix an address? Email [email protected] within one hour of ordering and we will do our best before dispatch.
- If a parcel is marked delivered but hasn’t arrived, contact the carrier and allow up to 14 business days for an investigation.